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We are here to help and support. If you have any issue with your ZHIYUN product, please fill out the information below so that you can get prompt customer support.
Order Details

You may find your “Order ID” by logging into your account in the purchase website. Clicking “My Account“ - ”My Orders” to find the corresponding Order ID.
You may find the S/N code on the phone clamp of your mobile gimbal or on the quick release plate of your camera gimbal.
Upload a Video/Image of the Defective Product
Click to upload the file or drag and drop the file here
Only supports mp4
Total size of all files should not exceed 20MB. You may adjust the phone shooting quality to 480P or lower.
Order Screenshot (include Seller Information)
Click to upload the file or drag and drop the file here
Release and start uploading
Shipping Address
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